Privacy Policy
Last updated: January 16, 2026
1. Introduction
GWPro.io (“GWPro,” “we,” “us,” or “our”) provides immersive virtual reality (VR), desktop, and web-based training applications for educational institutions, public sector organizations, and enterprises (the “Services”).
GWPro is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how personal information is collected, used, stored, and protected when users access the gwpro.io website, applications, and related services.
This Privacy Policy applies to:
2. Information We Collect
GWPro collects only the minimum information required to deliver and support the Services.
2.1 Account and Identity Information
Depending on deployment, we may collect:
Accounts may be:
2.2 Training and Usage Data
We collect training-related data necessary for educational and reporting purposes, including:
2.3 Technical and System Information
We may collect limited technical data such as:
2.4 Information We Do Not Collect
GWPro does not intentionally collect:
3. How We Use Information
GWPro uses personal information solely to:
4. Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area (EEA), GWPro processes personal data under the following lawful bases:
5. Data Ownership and Institutional Control
All training data, reports, and user-generated content remain the property of the customer organization.
When providing Services to educational institutions and public sector organizations, GWPro acts as a service provider and data processor, processing personal information solely:
6. Data Storage, Hosting, and Security
6.1 Hosting Location
Personal information is hosted on secure servers located in the United States and operated by reputable third-party infrastructure providers.
6.2 Security Safeguards
GWPro maintains appropriate technical and organizational safeguards, including:
7. Data Sharing and Disclosure
GWPro does not sell, rent, or trade personal information.
Personal information may be shared only:
All subprocessors are contractually required to maintain confidentiality and comply with applicable data protection obligations.
8. Data Retention
GWPro retains personal information only for as long as necessary to:
9. Student, Education, and Child Privacy
GWPro Services are designed for use by educational institutions and training organizations.
When used in educational settings:
10. FIPPA and MFIPPA Compliance (Ontario, Canada)
GWPro supports compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
In support of FIPPA/MFIPPA requirements:
11. International Data Transfers
Personal information may be processed in jurisdictions outside a user’s country of residence, including the United States. Where required, appropriate safeguards are applied to ensure lawful cross-border data transfers.
12. Individual Rights
Subject to applicable law, individuals may have the right to:
13. Changes to This Privacy Policy
GWPro may update this Privacy Policy periodically. Any material changes will be posted on the gwpro.io website with an updated “Last updated” date.
14. Contact Information
For privacy-related questions or requests:
GWPro.io
Email: support@gwpro.io
Website: https://www.gwpro.io
Last updated: January 16, 2026
1. Introduction
GWPro.io (“GWPro,” “we,” “us,” or “our”) provides immersive virtual reality (VR), desktop, and web-based training applications for educational institutions, public sector organizations, and enterprises (the “Services”).
GWPro is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how personal information is collected, used, stored, and protected when users access the gwpro.io website, applications, and related services.
This Privacy Policy applies to:
- The gwpro.io website
- GWPro VR, desktop, and web applications
- Administrative and reporting portals
- Related support and training services
2. Information We Collect
GWPro collects only the minimum information required to deliver and support the Services.
2.1 Account and Identity Information
Depending on deployment, we may collect:
- Name
- Email address
- Username or user ID
- Organization or institution name
- User role (e.g., administrator, instructor, learner)
Accounts may be:
- Created and managed by a customer organization, or
- Self-registered by users when permitted by the organization
2.2 Training and Usage Data
We collect training-related data necessary for educational and reporting purposes, including:
- Course or module participation
- Completion status and timestamps
- Performance indicators relevant to training outcomes
- Interaction data within VR or desktop training environments
2.3 Technical and System Information
We may collect limited technical data such as:
- Device type, operating system, and application version
- IP address (used for security, troubleshooting, and access control)
- System logs and error reports
2.4 Information We Do Not Collect
GWPro does not intentionally collect:
- Biometric identifiers
- Sensitive personal information (health, financial, or government ID data)
- Payment or credit card information
- Behavioral advertising or marketing data
3. How We Use Information
GWPro uses personal information solely to:
- Provide, operate, and maintain the Services
- Authenticate users and manage access
- Deliver training analytics and reports to customer organizations
- Support instructors, administrators, and learners
- Improve system reliability, performance, and usability
- Maintain security and prevent unauthorized access
4. Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area (EEA), GWPro processes personal data under the following lawful bases:
- Performance of a contract
- Legitimate interests in delivering and improving training services
- Compliance with legal obligations
- Consent, where applicable
5. Data Ownership and Institutional Control
All training data, reports, and user-generated content remain the property of the customer organization.
When providing Services to educational institutions and public sector organizations, GWPro acts as a service provider and data processor, processing personal information solely:
- Under the authority of the institution
- For the purpose of delivering contracted Services
6. Data Storage, Hosting, and Security
6.1 Hosting Location
Personal information is hosted on secure servers located in the United States and operated by reputable third-party infrastructure providers.
6.2 Security Safeguards
GWPro maintains appropriate technical and organizational safeguards, including:
- Role-based access controls
- Secure authentication mechanisms
- Encryption in transit where applicable
- Monitoring for unauthorized access or misuse
7. Data Sharing and Disclosure
GWPro does not sell, rent, or trade personal information.
Personal information may be shared only:
- With infrastructure or hosting providers acting as subprocessors
- When required by applicable law or lawful authority
- To protect the rights, safety, or security of GWPro, institutions, or users
All subprocessors are contractually required to maintain confidentiality and comply with applicable data protection obligations.
8. Data Retention
GWPro retains personal information only for as long as necessary to:
- Deliver the Services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Active account data is retained for the duration of the customer relationship
- Upon contract termination, personal data is securely deleted or returned within a commercially reasonable period, unless retention is required by law
9. Student, Education, and Child Privacy
GWPro Services are designed for use by educational institutions and training organizations.
When used in educational settings:
- Student and learner data is processed under the direction and authority of the institution
- GWPro does not independently collect or use student data for commercial purposes
- GWPro does not market products or services directly to students
10. FIPPA and MFIPPA Compliance (Ontario, Canada)
GWPro supports compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
In support of FIPPA/MFIPPA requirements:
- GWPro acts as an information service provider to institutions
- Personal information is collected, used, and disclosed only for authorized educational and training purposes
- Data access is restricted to authorized users
- Personal information is not used for advertising or unrelated commercial activities
- Reasonable administrative, technical, and physical safeguards are maintained
11. International Data Transfers
Personal information may be processed in jurisdictions outside a user’s country of residence, including the United States. Where required, appropriate safeguards are applied to ensure lawful cross-border data transfers.
12. Individual Rights
Subject to applicable law, individuals may have the right to:
- Access personal information
- Request correction or deletion
- Restrict or object to processing
- Request data portability
13. Changes to This Privacy Policy
GWPro may update this Privacy Policy periodically. Any material changes will be posted on the gwpro.io website with an updated “Last updated” date.
14. Contact Information
For privacy-related questions or requests:
GWPro.io
Email: support@gwpro.io
Website: https://www.gwpro.io